Q - I don't want the stock I'm selling to be sold on certain platforms like Amazon because I'm still selling the same items at full price. Is there anything I can do to prevent this?. A - Yes, you just need to include any restrictions in the listing'
Q - What is the optimum auction duration?. A - We've found that 2 days is the optimum duration, it's quick enough to drive a sense of urgency but gives the products enough exposure to get the activity they need!
To keep the marketplace safe for all buyers and sellers. Having to provide ID is a big deterrent for criminals from using the platform to sell counterfeit or stolen goods.
Exciting stuff! Firstly, congratulations on your first sale!. When your auction finishes you'll receive an email to tell you what the listing achieved and whether it met the reserve. Once your buyer pays (they have until midnight otherwise Autopay wi
If you've having issues creating auctions and the 'Add Auction' button is missing, check that you have some quantity in stock. If the listing is out of stock you will not be able to create an auction.
All of our stock is graded either:. Surplus job lots include brand new items from clearance, liquidation, surplus, and overstock. These are being sold to make space for new stock and deliveries. As they consist of brand new products, these job lots p
If you're not a registered business then you may like to use your initials, your name, or anything that takes your fancy (within reason)!. However, you mustn't use the name of someone else or another business as that is misrepresentation and you can
The base language of the Jobalots Marketplaces (UK and Europe) is English, this means that all the information you input to your seller portal including product titles, descriptions, and shipping profiles need to be in English. However, this will aut
Double-check that you've fulfilled your order correctly. Invoices are automatically generated twice a month and paid a few days later but if you've forgotten to mark your order as fulfilled this will exclude the payment for your order from being incl
To make sure you're charging VAT correctly, head to the product listing page, scroll down to VARIANT DETAILS, click the three dots, and 'Edit'. In the new window, scroll down to PRICING DETAILS and tick/untick 'CHARGE TAXES ON THIS PRODUCT'. To check
Please note that our marketplace team works 8.30-5 Monday-Friday so if you're adding listings outside of these times there won't be anyone on hand to help until the next working day. We aim to approve listings on the same working day but sometimes th
Firstly, check that you've not got any gaps in your weight ranges. If you're still having problems, please contact [email protected]. Have you communicated your shipping prices to your buyers? Click here to find out how.
Yes - the platform is aimed at bulk sales as it's for liquidating goods. Therefore there is a minimum lot value of £30 or 50 Euros RRP.
Your listings will be approved Monday-Friday excluding Bank Holidays. This is usually done twice a day, morning and afternoon. The cut-off is 4pm on a Friday.
If you set a reserve then your goods will only sell if the reserve price has been met. For example: You set an auction with a reserve of £100; if the auction reaches £99, the goods will not sell.*. *We are unable to offer the listing to the highest b
To view your invoice, log in and head to Orders. Find the order you want and click on the eye icon, as shown. This brings up a pop-up and you can download your invoice from here, as shown.
All orders will charge VAT as standard, however, if you don't wish to charge VAT on an order you will need to manually deselect the VAT settings when creating each auction. Please see the highlighted 'Is Taxable' toggle at the bottom of the 'Add Auc
You can add multiple photos for the products but the manifest can only have a cover photo.
VAT registration is required for us to comply with Marketplace Facilitator VAT legislation. Jobalots is a business-to-business platform and VAT registration is required to activate a Business account. If Vendors are not yet VAT registered, they will
Please add applicable stock grading to the Manifest Description box, as shown below.
It depends on what you're selling. Pallets, for example, sell best first thing in the morning on weekdays. Minis, however, do well in the afternoons, evenings and weekends. Think about your target audience and when they are likely to be online. What
Invoices are automatically generated twice a month at the beginning and in the middle of the month for all orders that have been delivered. We will then process these invoices and aim to pay your remittance (less your invoice to us and any refunds du
Delivery Options - United Kingdom. England, Wales & Scotland (*exclusions apply). *Exclusions include the Scottish Highlands (AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50), Scottish Islands (HS1-9, IV40
Q - How do I add a reserve?. A - You can add this when you're creating your auction. Creating auctions is done via a 3-step process, 1. adding products, 2. adding the manifest, 3. creating the auction. During the third step, you can add a Reserve Pri
Many sellers wish to use the reserve function, however, using one can impact the performance of your auction. For example, an auction with a high reserve puts buyers off from bidding from the outset. On the other hand, an auction with a competitive r
If you are having problems fulfilling your order you need to let us know at [email protected] as soon as possible. Orders must be dispatched within 2 working days. Delays may result in a temporary and then permanent seller ban. Furthermore, if
It's important that you mark your order as fulfilled and include all relevant tracking information. You must select a 'book in' service for pallet deliveries to ensure someone is available to receive the pallet. Submitting tracking information will n
If you're not using a reserve for your auction, you can help to manage your risk by:. When are the optimum times for auctioning my goods?
Please find a list of all categories and sub-categories listed below: